Moving on is hard to do...
I won't teach you to suck eggs. If you're involved in selling your services online, you've been told once - if not a hundred times - that you need to define your ICA: Your 'Ideal Client Avatar'.
They're the person (real or imaginary) you think of whenever you create any...
Human beings avoid confusion... So MAKE IT CLEAR.
The simple fact is, people won't move ahead with anything important, an investment, a purchase, a subscription or an enrolment, if they feel confused about what they're buying into.
Partly, because they want to protect their resources, obviously.
"What the HELL did you just say to me?"
Pause. Breathe. Check yourself.
Yes, the email was rude.
Yes, the tone was off.
Yes, they're being demanding.
Yes, you're SERIOUSLY annoyed.
But here's the thing: You have no idea what's happening in their life. No clue. Because they aren't just an entity...
Stand up, get a coffee, go for a little walk, put some laundry on, and then come back to whatever you’re trying to focus on with a clearer head.